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Customer Reviews

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Servicing Irish businesses since 1903

Rated Excellent on Trustpilot Committed to customer service

Innovative solutions with industry leading technology

Customer Reviews

Initial are one of Irelands leading washroom hygiene, vending and floorcare companies. Our hygiene solutions enhance your washroom and ensure your compliance with important legislation.

In 2017 we joined Trustpilot to allow our customers to tell us how they feel about our services. The results attest to our prioritisation of customer service and we hope that you find them to be informative and accurate.

Initial Hygiene offers a great service
"Initial Hygiene offers a great service. Your delivery man Jimmy is excellent to deal with. He is very patient and waits in turn for a signature if we are serving customers"

5/5 on Trustpilot
 Elaine
 03rd March 2020

Can't fault Initial Hygiene
"Can't fault Initial Hygiene, since we switched to Initial we have noticed great reductions in our bills. Michelle and Pete are great at their jobs and we have no issues in recommending them to anyone."

5/5 on Trustpilot
 Pedars Bar
 20th February 2020

Our delivery guy Chris is so friendly
"Our delivery guy Chris is so friendly and nice when he calls every Wednesday. Great Service!!!!!!!"

5/5 on Trustpilot
 Brittas Vets
 24th February 2020

We have been dealing with Initial
"We have been dealing with Initial Hygiene for a few years now and are very happy with the service. Chris is always friendly, polite and a pleasure to deal with. We are thoroughly satisfied with the service that is provided."

5/5 on Trustpilot
 Ger Mcdermott
 19th February 2020

Excellent customer service as always
"Excellent customer service as always. Michelle was highly efficient and her assistance is appreciated."

 

5/5 on Trustpilot
 CBS Primary School
 13th February 2020

Would recommend
"Been dealing with Michelle, Alan and Declan for a number of years now. Excellent service and easy to work with. Thoroughly recommend."

 

5/5 on Trustpilot
 Shane McGloin
 07th February 2020

Contact Us

1. Contact Initial

Contact us and we will arrange for your local hygiene team to be in touch.

  • Local, expert hygiene surveyors
  • Calls returned within 24 hours (Mon-Fri)

2. Site
Survey

An Initial Hygiene Consultant will perform a thorough inspection of your business and discuss your businesses' specific hygiene needs.

  • Appointment at a time of your convenience

3. Tailored Solution

After finding out your needs, we will recommend a solution based on your specific requirements.

  • Hygiene solutions tailored to your business requirements
  • Products compliant with all hygiene and environmental regulations
  • Discreet installation with no disruption to your business

4. Ongoing Aftercare

Following your installation, we will stay in touch to ensure our products are meeting your needs and recommend any other solutions that may be beneficial to you.

  • A dedicated Account Manager who will deal with any queries
  • Account reviews on a schedule to suit you
Contact Us Today

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