Contact Us

1890 300 500

Helping Your Business

Working with You

We work with our customers to provide the services they need. Dependable, economical, with keen attention to detail you can rely on our services to support your business.

Developing successful working relationships with our customers starts with:

Understanding your Needs

With extensive experience in almost every sector, we start by understanding your needs. Then we can identify the appropriate level of service, arrange your new contract and even manage the transition to a new, quality service.

We know that different sectors have different requirements and we have solutions tailored specifically depending on our customers needs. This approach reflects our experience, commitment and understanding of customer service.

In many environments we also know that your hygiene, and facilities reflect your organisation, and how you care for your staff so we can help you cost effectively meet your legislative requirements and provide the extra little details that show you care.

At your Service

Combining great service with business understanding sets Initial apart. From account managers to Customer Service Associates everyone at Initial will answer your questions and respond to your needs. Everyone of us is dedicated to your successful business performance.

In your dealings with Initial you’ll always enjoy a single point of contact. Your dedicated account manager has complete oversight of your requirements. We’ll provide one simple, itemised invoice each month.

Benefit from:

  • A dedicated team that understands your account.
  • Immediate response on any product or service related questions.
  • Rapid decision-making.
  • Experience and in-depth expertise in all areas of washroom and floorcare services and products.
  • Dedicated Research and Development bringing the benefits of the latest developments in washrooms and floorcare to your business.
1890 300 500